My Account

We’ve made it easy for you to view and update your account and orders any time through “My Account”. “My Account” allows you have complete control over your transactions at lookitfaceandfashion.com

You can;

>>> Manage/edit all your personal data like address, phone numbers, email IDs

>>> Change your password

Once you place your order on Lookitfaceandfashion.com, you will receive a confirmation email containing your order details.

We try as much as much as possible to respond to you not later than 2 hours after you place your order. If you get no response from us within this time, kindly send an email to [email protected] or call/text/whatsapp us on 08036012085.

You can shop on Lookitfaceandfashion.com anytime, any day, 24/7.

YES, you can place your order over the phone – by calling, texting or sending a whatsapp message to 08036012085. Tell us the product(s) you would like to order and then send your details (Name, Address, Email address and Phone Number) so we can begin processing your order. You will receive a confirmation email containing your order details

You can’t order a product that has been listed as ‘out of stock’ but if you notify us, we will contact you once the item is back in stock.

Shopping

NO. You can checkout using the “ Proceed to Check Out” option on the checkout page.  But we strongly recommend you to register an account so you can see your order history and you don’t have to keep giving us your data each time you want to shop.

At the moment, we deliver to all the States in Nigeria.

Delivery within Lagos takes between 1-2 working days, outside Lagos takes between 2-5 days, depending on the location.

Delivery within Lagos costs N1,000 and Delivery outside Lagos costs from N2,500

Yes, your parcel can be delivered to an office address. After placing your order, fill the required field with the address of your choice. Your parcel will be delivered to the address sent to us.

If your parcel exceeds the estimated delivery time, do not hesitate to call 08036012085 or send us an email to [email protected]

Please note, in the rare case where your parcel has been lost (for outside Lagos deliveries), we will notify you and rectify the issue as soon as we can. If after 7 days, your parcel has not been found, we will issue a refund.

Lookit Face and Fashion has three payment options to choose from: Online Payment using your Debit card through our secured Paystack Payment Gateway, Bank Transfer and Cash On Delivery. Please note that Cash on Delivery is currently only available within Lagos. All orders outside Lagos have to be paid for through debit card online payment or Bank transfer/Deposit.

Yes. Orders can be cancelled before they have been shipped. Once a Lookit Face and Fashion representative calls to schedule delivery and your parcel has been picked up by our Courier Company, it would be too late to cancel your order.

Please read our Return Policy.

Put a keyword into the search box and all products relevant to your search will be displayed. You can search with brand, category, product name or just a key word. Once you have found your product select “add to cart”. Continue searching and adding more products, until you are ready to checkout.

If we do not currently have the particular item you are looking for, please inform us as we are always looking to broaden our product selection and keep our customers satisfied.